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Benefits of Managed IT Services

Posted on: May 30, 2019
Benefits of Managed IT Services

Running a small business can seem like an endless uphill battle against enterprise-level competitors. Big-name companies have more resources to address operational inefficiencies, such as network errors or IT malfunctions.

Corporations typically have an in-house IT team to mitigate damage caused by sudden outages, network failures, and other technical inconveniences that can impair operations.

For small business owners, however, repairing damage caused by IT malfunctions usually follows a break/fix model: Technology fails, they call a professional, and that professional scrambles to fix the problem in record time so everyone is happy.

What if the mom-and-pop shop down the road could have the same level of IT support as their Fortune 500 counterparts?

Managed IT services make this possible and are becoming more and more popular among small business segments in the digital age.

Bmore Technology is a leading managed service provider (MSP) in Maryland and South Carolina. We provide round-the-clock professional IT support at a reasonable price so small businesses can be more successful.

What are Managed IT Services?

Businesses worldwide are realizing the power of managed IT services, with 64% of business owners using some kind of MSP in 2016—a number that’s only expected to increase in the current digital climate. But, what are these services exactly, and what do they mean for small business owners?

Managed IT support involves using a third-party service provider to handle and solve technology issues and keep your business running smoothly at all times.

An MSP for your business provides support whenever you need it while monitoring for operational inefficiencies at all times so you don’t have to. Here’s how it works:

  • You pay a set monthly fee.
  • You’ll get a dedicated IT team for your small business without needing to hire and train new staff members or pay for additional salaries.
  • You’ll have the same IT support relationship as an enterprise-level business without the hefty price tag.

Paying for managed IT support on a monthly basis can be a smart investment—especially if you’re looking to take a proactive approach to IT support and get out of the break/fix cycle to your IT troubles. With an MSP, you can minimize or even avoid the productivity and profitability losses that can be triggered by IT problems, setting your business up for success.

Managed IT Support vs. The Break/Fix Method

Few things are more frustrating than having your business’s technology fail. Not only does it impair productivity and overall operations, but the wrong malfunction can mean significant damage, such as:

  • Stolen or leaked information
  • A hacked business account
  • A tarnished brand reputation

Protecting your digital assets is all about prevention, consistent monitoring, and timely response.

When something goes wrong and you don’t have the instant support you need, chances are you’ll call a local IT professional to handle the issue. On the surface, this may seem like an acceptable option: No monthly fees and service only when you need it. What could be wrong with that?

While hiring a professional when something breaks will get the problem solved, doing so on a regular basis can actually do more harm to your business than good for these reasons:

  • Higher costs: Depending on the severity of your IT issue, the cost to fix it by calling in a one-time service provider will likely end up being more expensive than it would have been with an MSP.
  • More time: Break/fix service professionals are paid on an hourly basis. While it may be imperative that your technology begins working again quickly to make up for lost productivity, a longer repair time means more money for your hired helper.
  • Unreliable solutions: A break/fix service provider can only stay in business as long as you continue needing support. Therefore, it’s impossible to guarantee that the “fix” they provide will last since an unstable solution will mean more profit for them in the future.

Additionally, one-time support doesn’t offer the same level of care or consideration to business owners.

When you have an MSP offering continuous support, they gain a true understanding of your business operations and have access to your IT history. That empowers them to make better, more informed decisions so they can deliver better, longer-lasting solutions. Moreover, managed IT services include more robust features that the break/fix method usually fails to address.

Getting the Most Out of Managed IT Services

There are many benefits to managed IT services for your business. Along with offering advanced features, MSPs can provide custom services and solutions, tailored to the precise needs of your business. Bmore Technology offers a wide range of IT services, support, and solutions for all types of companies.

Backup & Disaster Recovery

Losing important data to cybercriminals is a huge concern in the digital age. With managed IT services, businesses have access to data backup and recovery so all of your information is protected and easily retrievable in the event of a system breach or failure. Seamlessly back up your IT data across all platforms and locations for reliable, complete, and constant protection.

Cloud Computing

Integrating your business technologies into the cloud will help improve efficiency and flexibility, making it more scalable and successful than ever. Managed IT services can help you migrate to cloud computing for your business while ensuring safe and easy implementation for a more successful, cutting-edge business model.

Network Security

Take care of IT issues before they escalate into serious problems by boosting your network’s security. Bmore Technology’s managed IT support helps prevent disasters from happening before they ever present themselves so your assets are protected and business can continue as usual.

24/7/365 Monitoring and Consulting

The safe and continued operation of your business’s IT assets and systems is the number-one priority for an MSP. This means being available to offer support 24/7/365—no questions asked. Managed IT services include continued monitoring and consulting as needed to create the best strategy for your company.

Managed IT Services with Bmore Technology

When selecting an MSP, you need to be sure you’re partnering with a reliable, trustworthy provider who can fully support your business’s IT needs. Bmore Technology offers robust managed IT service packages, with customized features and fixed prices, tailored to your office, needs, and monthly budget.

No matter what size your business may be, you can have enterprise-level IT support with Bmore Technology as your provider.

Call 443-524-8800 or contact our team online to find out how our managed IT services can boost your business’s operations and position you for ongoing success.

Our IT experts are ready to answer all of your questions, discuss your IT needs, and provide you with the best IT solutions and support in Maryland and South Carolina.

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